PENGARUH PERSEPSI RISIKO DAN DUKUNGAN PEMERINTAH TERHADAP MINAT PENGGUNAAN MOBILE BANKING: PERAN PEMEDIASI PERSEPSI KEGUNAAN

The Covid-19 pandemic has influenced the government to implement various policies as a form of support break chain spread virus. In addition, presence requires people switch from cash transactions non-cash prevent exposure Technological developments this transition with mobile banking facilitate transactions. This study aims determine effect perceived risk and on interest in using usefulness mediating variable. type research is quantitative uses questionnaire obtain data which then processed Structural Equation Modeling-Partial Least Square (SEM-PLS) software. results prove that perception most influence banking, while does not use banking.